The Elk bar benefits from EPoS System upgrade
The Elk of Chorlton, Manchester is a popular local pub, serving food and drink throughout the day and night. The pub has a great reputation for their customer service, caring and committed staff ensure you have a fantastic experience.
When looking to upgrade their existing touchscreen system, owner Andrew Kiely contacted Mobo for advice. Andrew expressed how important it was that he had quick and easy access to financial reports, management information and till programming tools. The EPOS system needed to facilitate fast and efficient service, particularly when it comes to entering customer orders.
The new EPOS system has been configured with a main bar EPOS touchscreen and a second wall mounted order entry point in the restaurant, for the wait staff. This reduces the number of staff accessing the bar area and allows wait staff to quickly input orders and print bills. Food dockets are sent to the upstairs kitchen and drink dockets are printed out behind the bar.
The front of house 'ICRTouch EPOS software' is perfect for hospitality businesses and provides a range of features for fast bar or restaurant operations, utilising table plans to store orders, split billing, meal deal and drink promotions. With wait staff using the order entry point for both food and drink orders, it prevents items from being missed off the bill.
The Elk is finding the new EPOS system incredibly easy. “It’s a very easy system to manage and use, it works really well." You can sign on to the till, place an order and cash it off or store to a table, any promotions like 2 for 1 cocktails or meal offers are now automatically calculated. We even use it for staff time sheets, staff clock in and out, and the time sheets are worked out for us.
The tills are supported with a powerful cloud based back office management system where you can view reports, interrogate orders, program the tills and menu's or make staff changes. It can be accessed from any location either on-site or off-site.
The ICRTouch hospitality systems are well worth investing in for your establishment. The management, clock in/out and stock control features can help to reduce labour costs and give you more time to focus on your team.