Support and Training
Help when you need it
Mobo Innovations have have a dedicated and experienced support team with years of experience working in the field on-site with our customers. Their mission is to provide you with the very best after sales support and care they can offer.
Our support team have a valuable input into the design and development of our solutions so they understand the systems they are supporting and have the backup of our development team.
Our call logging system allows us to track every call so your query can be dealt with quickly and efficiently.
Support and Programming
Our cloud based computing services free you from the burden of managing servers, maintaining and upgrading software or databases - all of those responsibilities are handled by us for a monthly, quarterly or annual fee.
On-site computer based systems can be supported remotely by our remote support tools.
For our Point Of Sales products we offer System Maintenance, Support, Programming and Price Changes for many brands of Cash Registers and EPOS systems, including Uniwell, Geller, ICR, J2, Poindus and many more.
Training & Consultancy
We recognise the importance of on-going training and consultations, our team of experts are at hand to offer training at every level, at your premises or at our in-house training facilities.
Training courses can be tailor made to assist you and your staff; from menu setup and maintenence to promotions management, stock control, customer file management, operational procedures and troubleshooting, we're there to help.
Consultation meetings can be arranged to help you get the very best from your system, if you're suffering stock losses or staff issues we can help you tighten up system security or understand and interrogate the data. With our help you can leverage the benefits of your system, protect your profits and take charge of your business.