Restaurants

Mobo2go is ideally suited to independent or multi store restaurants that offer a take away or delivery service. 

One of the key problems faced by restaurants offering a take away or delivery service is the handling of telephone orders.

• The process of answering and dealing with telephone orders ties up valuable staff time, especially in a busy and noisy restaurant.
• Customer become frustrated if the telephone line is engaged and this may lead to lost business.
• Customers can become frustrated if a restaurant is noisy and the staff are struggling to hear the order details - this can lead to mistakes and more frustration for the customer.
• The customer may have an old menu with items that are not available or wrong prices.

Mobo2go can have a dramatic impact on streamlining your delivery service, making it more efficient - increasing customer satisfaction and boosting sales. Online ordering puts your customers back in control, they can order at their convenience without the telephone hastle.

• No more engaged telephone lines
• Online menu can be updated as and when without expensive menu re-prints
• Research has shown that online ordering boosts average transaction values
• Online menus can be configured for up-selling
• Customers can browse your menu and order at their leisure
• Delivery charges can be automatically calculated and applied according to rules
• Pre-paid orders speeds up service and improves cash control
• Online ordering promotes customer loyalty and repeat business

Mobo2go's unique production management system ensures that all orders are printed in the restaurant at exactly the right time the order needs to be prepared, allowing kitchen staff to focus on preparing the food. The production management system takes into account production capacity, preparation times and product shelf life.  

Mobo2go has all the benefits associated with the traditional on-line ordering systems but it also offers the ultimate in convenience ordering - mobile phone orders. Customers are not restricted by having to be sat in front of a PC, they can simply pick up their mobile phone and order.

• Online ordering via the web or mobile phone
• The mobo2go online ordering solution can be embedded into a retailer's website - drive traffic and brand awareness
• Ordering via mobile phone (SMS or WAP) - ultimate convenience ordering