Retail Store Auditing

Mobile Retail Checks & Audits

Checklists are used across all retail organisations for a variety of tasks, but the underlying reason is to optimise human or business performance, reducing errors by standardising operations and procedures. Most businesses have a ‘store standard’ and a paper checklist based around this, but lack a mechanism to ensure the checklist is used on a daily basis, or to act on deficiencies.

BrandM8 solves the store checklist problem and allows you to take charge of your own store auditing, providing an electronic audit trail with automatic follow up actions and central reporting.

Quick results help regional operations managers react to problem areas and resolve critical issues before it’s too late.

Web based reporting provides easy access to monitor and benchmark store performance against business standards and saves the time normally spent collating paperwork and re-entering hand-written data.

Daily Store Checklist

First impressions count and the consumer experience begins from the moment they approach your store, daily opening/closing checks allow you to check all areas of your business to make sure your business is looking its best, inside and out.

Structured Store Visit

Rigorous retail store audits are critical to protecting company assets, compliance to regulation and brand image, when standards slip you soon have under performance and falling customer numbers. External companies are often used to conduct higher level or ad-hoc audits. BrandM8 gives you the capacity to bring this in house, minimising expenditure.  

Store Security

Theft and pilferage happens in all businesses, regular precautionary checks can be used to minimise incidents.

Employee Inductions

Conduct new employee inductions and training with simple to use and easy to follow processes. Record incidents and accidents electronically.

Head Office Reports

Powerful head office reporting gives clear visibility, allowing stores to be quickly ranked against each other based on the results of the latest audits and checks. Stores can be assessed on areas such as customer service, ambience, product quality, hygeine, POS display, food safety, store presentation, staffing or any way you want.

Good store results are the result of good management.

Benefits for your business

• Customized audit checks - tailored to your business 
• Remove hand written paperwork - clearer answers & automatic scoring system
• Green technology - stop wasting paper and save a few trees
• Better consistency - standardised questions ensure uniform data collection
• Automatic real-time action points - timely corrective action
• Reduce time spent in the field - increase location coverage
• Eliminate data reentry - save time at head office
• Improve reporting - reduce the time between check completion & data collation
• Web based reporting - access to information wherever you are
• Quick deployment of new checklists - instantly downloaded from HQ
• Store Ranking - compare stores based on points accumilation
• Store Compliance - measure stores against compliance to standards 
• Assess Managers - Are they performing the way you want
• Competition - use the data to introduce inter-store competition & rewards
• Expect more - remember, you can’t expect what you don’t inspect

Example Report:

Structured Store Visit