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Handheld WaiterPad

PocketTouch, the handheld waiterpad is the professional paper-free way to take food and drinks orders at the table. Working over WIFI, it can be used on the Apple iPad, iPad mini, iPOD, Android or Windows tablet

ICR Touch - PocketTouch handheld software

PocketTouch

This powerful handheld order pad software has been designed and developed specifically for the hospitality and catering industry, for use on wireless hand-held order devices . At the touch of a screen orders are recorded and processed straight to the heart of your kitchen from the waiting staff’s hand-held ordering device. In conjunction with a wireless credit card terminal, orders can be paid for at the table.

Whitworth Art Gallery, Manchester.

The Whitworth is such a busy restaurant it was difficult to maintain high service standards at peak times. They now have four wireless 'iPad Mini' handheld waiter pads for staff to take orders at the table side. Orders are transmitted directly on to the till and on to the kitchen automatically. The speed and levels of service have increased dramatically, PocketTouch is great for customers and staff love it too.

PocketTouch's extra garnish... 

Perfect orders

PocketTouch prompts waiting staff to get the little things right. Trust it to remind servers to ask if the customer prefers fries or if the steak should be medium.

Alerts

If an item is sold out, PocketTouch will warn waiting staff: You can't order two lasagnes if PocketTouch knows there is only one left in the kitchen.

Hand typed messages

Plus, for those occasions when an item isn't on the menu, PocketTouch incorporates the option to add hand-written messages using a touch screen pen or touch screen stylus.

Kitchen Order Printers

Once the order is confirmed PocketTouch sends it straight to the kitchen from the hand-held ordering device, virtually eliminating mistakes.

Improved customer service.

Waiting staff stay on the floor (which is exactly where they should be). They can continue to take orders until the food is ready to be served.

Efficient Kitchen

Information is clear and legible...chef can worry about the food and not the handwriting.

Faster service, chef can get cooking immediately and there is no delay as waiting staff walk the order through to the kitchen.

Easy up-selling

Prompts on the handheld can automatically ensure staff ask for side orders or extras. 

Faster table turnaround.

Serving guests has never been faster. Orders are taken at the table & sent straight to the till. Drinks orders can arrive while your still explaining the menu.

EPOS till

When it's time for the final bill the information is already in one place and totalling up is easy.

Stop items missed off the bill

Kitchen and drink dispense printers ensure items are input into the till. A bottle of wine here... a cup of coffee there... When you add it all up it can save thousands of pounds.

Bill Print

Bills can be printed out via PocketTouch and paid for either at the touch till or at the table (in conjunction with a wireless credit card terminal).

PocketTouch collates and prints all the information you'll need, including names of waiting staff, order time, table number and special instructions.

 

 

 

                                                     

                                                              

                                                                  

 

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Page updated 4th Jun 2015, 14:46

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